GIVRAX is a digital platform designed to connect customers with independent service providers and help providers obtain work opportunities. GIVRAX primarily facilitates the discovery of services, communication, and booking between customers and providers.
GIVRAX does not intend to act as a guarantor of every service, transaction, agreement, or interaction between a customer and a service provider.
All bookings, service charges, platform fees, and payments are subject to the applicable booking terms and payment conditions displayed at the time of the transaction.
GIVRAX does not provide discretionary refunds, goodwill payments, financial assistance, or compensation from its own funds for disputes, losses, inconvenience, or disagreements arising solely between customers and service providers.
Once a customer and provider agree to a service, both parties are responsible for fulfilling their respective commitments. Any cancellation, adjustment, settlement, or financial claim between them must be addressed by the concerned parties in accordance with their agreement and applicable law.
This policy does not exclude refunds or remedies that GIVRAX is legally required to provide.
Customers and service providers are independently responsible for:
Confirming the scope, price, timing, and requirements of a service.
Providing accurate information and communicating clearly.
Arranging access, materials, tools, and other requirements as agreed.
Checking the work and confirming completion where appropriate.
Resolving disagreements concerning service quality, payment, delays, cancellation, or performance.
Bearing responsibility for their own acts, omissions, negligence, misconduct, and contractual commitments, as applicable.
GIVRAX shall not automatically be financially responsible merely because a customer or provider used the platform to find or book a service.
Any dispute involving poor workmanship, incomplete work, property damage, personal injury, theft, negligence, misconduct, delayed arrival, failure to attend, or disagreement over charges must be addressed by the parties directly involved, subject to applicable law.
To the extent permitted by law, GIVRAX shall not be liable for losses, damages, expenses, or compensation arising solely from the independent acts or omissions of a customer or service provider.
Customers and providers are responsible for assessing the other party, agreeing on service conditions, and taking reasonable precautions before and during a service.
If a customer or service provider initiates a complaint, legal notice, police complaint, or court proceeding against the other party, the concerned parties shall be responsible for their own conduct, responses, legal representation, and obligations.
GIVRAX shall not be required to pay either party's legal fees, settlement amounts, damages, penalties, or compensation solely because a dispute arose between them.
However, this clause does not prevent a competent authority from determining GIVRAX's own legal responsibilities where applicable.
Customers and providers should communicate directly regarding cancellations, rescheduling, non-attendance, or changes to an agreed service.
GIVRAX does not guarantee compensation from its own funds for a cancellation or failed service caused by a customer or provider.
Any applicable cancellation fee, refund, payment adjustment, or settlement must follow the booking terms accepted by the parties and the applicable law. GIVRAX may assist with platform records or communication where appropriate, without automatically assuming the financial responsibility of either party.
Customers must review the displayed charges and payment details before completing a transaction.
Payment gateway processing fees, transaction failures, duplicate debits, chargebacks, and settlement issues shall be handled according to the applicable payment terms, gateway rules, and law.
GIVRAX does not promise reimbursement from its own funds for losses caused by a customer's or provider's independent actions. However, where GIVRAX receives, controls, or processes a payment, the applicable transaction terms and legal obligations will govern any refund or payment correction.
To the extent permitted by applicable law, GIVRAX limits its responsibility for services independently performed by providers and agreements independently made between customers and providers.
GIVRAX does not guarantee a particular service outcome, provider performance, or resolution of every disagreement.
Nothing in this policy excludes liability that cannot lawfully be excluded, including any responsibility arising from GIVRAX's own legally actionable conduct or any mandatory consumer protection obligation.
By using GIVRAX, customers and service providers acknowledge that they are responsible for their own decisions, commitments, and conduct when interacting with each other through the platform.
Users should read the service description, booking conditions, payment details, cancellation terms, and relevant provider information before confirming a booking.
GIVRAX may update this policy from time to time. The updated version will be published on the official website with its effective date. Changes will apply as permitted by applicable law and the relevant booking terms.
GIVRAX
Website: https://givrax.com
Email: givrax.info@gmail.com
Business Address: Bikaner,Rajasthan
